Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates We offer shipping across Saudi Arabia. Delivery times vary by region:
- Major cities (Riyadh, Jeddah, Dammam): 2–4 business days
- Other regions: 4–7 business days
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier's website.
Delays We are not responsible for delays caused by customs, natural disasters, or other circumstances beyond our control.
Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue as quickly as possible.
Cash on Delivery (COD) We offer Cash on Delivery as a payment option for eligible orders within Saudi Arabia. COD orders must be confirmed by phone before dispatch.
Contact Us For any shipping-related questions, please reach out to us at [your contact email or phone number].